Topping up is fast and secure. Just follow these steps:

1. Enter your QQ Number.
2. Select the QQ Coin package.
3. Choose your preferred payment method.
4. Complete the transaction, and the QQ Coins will be added to your account instantly.

We support PayMaya, GCash (via QR PH scan), GrabPay, ShopeePay, Bank Transfer, and Credit/Debit cards (Visa, Mastercard). QR PH supports GCash and PayMaya via QR code.

DearPlayers is an official authorized partner, ensuring every transaction is 100% safe and legitimate. We offer instant 24/7 delivery and a reward points system for our loyal users.

Absolutely. We are a trusted partner with over 6 years of experience. We use secure payment gateways and only require your QQ Number—never your password.

Delivery is instant—typically within minutes. In rare cases up to 10–15 minutes. If you don't see your QQ Coins within 10 minutes, contact our 24/7 support with your Order ID.

Log in to QQ, go to your Profile or Settings. Your QQ Number (5-11 digits) is displayed under your nickname.

Yes! You can easily send QQ Coins to a friend. Simply enter their QQ Number during the checkout process.

QQ Coins can be used for Tencent games, WeGame, QQ Music, Tencent Video, and various other digital services that accept Q币 within the Tencent ecosystem.

Every purchase on DearPlayers earns you Reward Points. You can accumulate these points and redeem them for discounts or even free QQ Coins in the future.

While delivery is usually instant, delays can occasionally occur. If your QQ Coins don't appear within 10 minutes, please contact our 24/7 customer support with your Order ID for immediate assistance.

QQ Coin card means buying QQ Coins as a digital top-up: choose a package, enter your QQ Number, pay, and receive coins instantly. QQ top up is the same as QQ Coin top up—adding balance to your QQ account. DearPlayers delivers digitally; no physical card is shipped.

Always double-check your QQ Number before payment. Completed top-up cannot be reversed or refunded—QQ Coins sent to the wrong account cannot be recovered. If you haven't paid yet, correct the number at checkout. If you've already paid with the wrong number, contact our 24/7 support with your Order ID.

Most orders are delivered within minutes. Delays can occur due to high order volume, payment verification, or incorrect account details. If your QQ Coins don't appear within 10 minutes, log out and log in to your QQ account first. If still not there, contact our 24/7 customer support with your Order ID.

Contact our 24/7 customer support with your Order ID. We will verify and resolve the issue as quickly as possible.

After payment you receive an order confirmation. QQ Coins are delivered directly to your QQ account—no code to redeem. Log in to your QQ account to confirm your balance. For any concern, contact our 24/7 support with your Order ID.