If you can't connect to Genshin Impact, the servers might be down. For the Genshin Impact 4.2 update, the servers will be taken offline for a specific time frame today. This article will help you determine if the Genshin Impact servers are down, how long the maintenance work is expected to last and what you can do in case you experience connection issues although the servers are online.
Loading...
By Loading...
Loading...
Are the Genshin Impact servers down? Here's how to check the server status. | © HoYoVerse
If you are having trouble connecting to Genshin Impact, the servers might be down. Server downtimes can be the result of an unexpected technical issue, but sometimes HoYoVerse also takes them down for maintenance reasons or to upload an update. Here are a few tricks to find out if the Genshin Impact servers are currently offline and what you have to know about upcoming downtimes.
| Genshin Impact: Quick Facts | |
| Release: | September 28, 2020 |
| Platforms: | PC, PlayStation 4, PlayStation 5, Android, iOS |
| Developer: | HoYoVerse |
| Active Players (last 30 days): | About 63 Million |
With every new Genshin Impact patch or even a little update, the servers go down for maintenance. The easiest way to quickly check the Genshin Impact server status is on DownDetector. This website provides current information and lists any outages that are happening in real-time. If you want to know about upcoming downtimes before they start, check the official HoYoVerse Website from time to time – in the "Updates" section, HoYoVerse will keep you updated about any upcoming maintenance times.
The maintenance times can sometimes even last for hours – hours in which no player has access to the server. Genshin Impact version 4.2 is going to launch on November 8. Don't get caught off guard while doing your last minute daily commissions, and check out the maintenance times for the upcoming patch in advance:
GMT: November 8 from at 10:00 pm to 3:00 am
EST: November 8 from 11:00 pm to 4:00 am
PST: November 8 from 2:00 pm to 7:00 pm
Tip: HoYoVerse has announced that players who reached Adventure Rank 5 or above will receive 300 Priogems as compensation for the downtime!
If you're having trouble connecting to the Genshin servers, although they are shown as online, there could be a problem with your internet connection or with your device settings. If you're having trouble connecting to the servers, try out the following steps:
©2025 CIELOLEW STUDIO (202203102712) (KT0520590-V)
Hak Cipta Terpelihara.DearPlayers.com adalah tanda dagangan berdaftar Cielolew Studio. Semua nama produk, logo, jenama, dan tanda dagangan lain yang dipaparkan atau disebut dalam laman web ini adalah milik pemegang tanda dagangan masing-masing. Pemegang tanda dagangan ini tidak mempunyai kaitan dengan Cielolew Studio, dan tidak menaja atau menyokong perkhidmatan kami. Sebarang penggunaan tanpa kebenaran tanda dagangan ini adalah dilarang sama sekali.
And that's it. Just be aware that there will always be server issues from time to time and especially when a bigger Genshin update is getting released. Millions of players trying to connect to the game at the same time can often result on long server queues, however this problem should resolve itself after a couple of days.
