Frost Stars are the premium currency in Whiteout Survival. They allow players to purchase premium packages, speedups, essential resources, and hero shards directly within the game.

Enter your Whiteout Survival User ID, choose the Frost Star package you want, review the checkout details, and complete payment. Double-check the User ID before you pay.

No. DearPlayers only needs your numeric User ID to deliver the Frost Stars. We will never ask for your game password, and you should never share it with anyone.

Open Whiteout Survival, tap your character profile icon in the top-left corner, and your numeric User ID will be shown under the "Basic Info" tab. Copy it carefully.

Yes. You can top up for a friend by entering their numeric User ID. Make sure the User ID is correct before paying because the order uses the ID you provide.

Your Frost Stars are processed to the User ID you submit. Check the number carefully before payment. If you notice a mistake, contact support with your order details as soon as possible.

You can pay with Touch 'n Go, DuitNow, ShopeePay, GrabPay, Boost, or Credit Card when you place your top-up.

Orders are processed after payment confirmation. If your Frost Stars do not appear after payment is confirmed, contact support with your order details so the team can check the order status.

Only share your numeric User ID for the top-up. Never share your game password or login details with any top-up service.

Frost Star packages are available in multiple tiers for Malaysia orders. Check the live package selector to compare the current Frost Star options before you pay.