To ensure service quality and user experience, our redemption service is exclusively available to users with purchase history. Please be cautious of any "free offers" online and choose official channels to keep your account secure.
Redeem points is the points you earn by doing activities on our store, such as completing first login welcome reward, verify your phone number, top-up or buy voucher, rating or reviewing the order, referring friends, and more.
Your points will be updated automatically after you complete the activities, and you can check your points on the Check Points page.
No worries, you will get 100 points as welcome reward after your first login, enjoy it 🥰
Before redeem, You need to login to your account, and check if you have enough points to redeem this free item.
After login, if you have enough points, you can click on the redeem button to get your free item.
After redeem, the item will be added to your account automatically.
There is no limit for redeem free item, when you have enough points, you can redeem as many as you want.
Feel free to redeem as many as you want, do not miss it!
No, the redeem point will not expired, you can redeem it anytime you want.
Sure, you can send the item to your friend, just fill in your friend's (User ID and Zone ID or In Game ID) in the checkout page.
Only customers with a successful purchase history on the DearPlayers Platform are eligible to redeem free game credits. Redemption is a benefit reserved exclusively for verified customers who have completed at least one valid transaction.
DearPlayers reserves the right to monitor, review, and verify all redemption activities. Prohibited activities include:
Prohibited activities include:
Any violations will result in account suspension, restriction, or permanent ban without prior notice. All accumulated credits and entitlements may be forfeited.