Frequently Asked Questions(FAQ)
How do I receive my Frost Stars after purchase?
Your Frost Stars will be delivered to your game account instantly after the purchase is completed.
How often do you offer discounts on Frost Stars?
We regularly offer discounts and promotions on Frost Stars. Be sure to visit our website frequently to stay updated on the latest deals.
Do Frost Stars expire?
No, Frost Stars do not expire. Once you purchase them, they remain in your account until you decide to use them for in-game purchases.
Why Buy Frost Stars from DearPlayers?
- Secure Transactions: We use advanced encryption technologies to ensure all your transactions are safe and secure.
- Exclusive Discounts: Take advantage of our exclusive discounts and promotions to get more Frost Stars for less.
- Customer Support: Our dedicated support team is available around the clock to assist you with any questions or issues.
How long does it take to process the order?
Once you complete the purchase, usually it takes within 1 hours.
During the in-game event period, order processing may take longer than usual. We appreciate your patience.
Can I cancel my order and get a refund if it hasn't been processed for a long time?
Yes, contact us online customer service, we will process your refund.
Whats the time for the order processing?
Our staff processes orders daily from 9:00 AM to 3:00 AM.
Can I buy this products for my friend, and they account ID is from different region?
Yes, this products is no region restriction, you can top-up Frost Stars for your friend from any region.
Topup Whiteout Survival Frost Stars, what is the difference between Apple Store and Google Play?
Buy in game, Google Play/Apple Store will charge a 25% tax fee, so buy from DearPlayers can save your money.
Topup Whiteout Survival Frost Stars from third party platform is safe?
Yes, it is safe, this is direct top-up by account ID, no account be banned risk and Frost Stars deducted risk.
Is it legal to direct top-up Frost Stars by account ID?
Yes, it is legal to top up Frost Stars directly using your account ID. There's no need to log in, ensuring your account's safety with no risk of being banned.