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November 10 2023, 7:46
Oleh Cielolew
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Are the Genshin Impact servers down? Here's how to check the server status. | © HoYoVerse
If you are having trouble connecting to Genshin Impact, the servers might be down. Server downtimes can be the result of an unexpected technical issue, but sometimes HoYoVerse also takes them down for maintenance reasons or to upload an update. Here are a few tricks to find out if the Genshin Impact servers are currently offline and what you have to know about upcoming downtimes.
| Genshin Impact: Quick Facts | |
| Release: | September 28, 2020 |
| Platforms: | PC, PlayStation 4, PlayStation 5, Android, iOS |
| Developer: | HoYoVerse |
| Active Players (last 30 days): | About 63 Million |
With every new Genshin Impact patch or even a little update, the servers go down for maintenance. The easiest way to quickly check the Genshin Impact server status is on DownDetector. This website provides current information and lists any outages that are happening in real-time. If you want to know about upcoming downtimes before they start, check the official HoYoVerse Website from time to time – in the "Updates" section, HoYoVerse will keep you updated about any upcoming maintenance times.
The maintenance times can sometimes even last for hours – hours in which no player has access to the server. Genshin Impact version 4.2 is going to launch on November 8. Don't get caught off guard while doing your last minute daily commissions, and check out the maintenance times for the upcoming patch in advance:
GMT: November 8 from at 10:00 pm to 3:00 am
EST: November 8 from 11:00 pm to 4:00 am
PST: November 8 from 2:00 pm to 7:00 pm
Tip: HoYoVerse has announced that players who reached Adventure Rank 5 or above will receive 300 Priogems as compensation for the downtime!
If you're having trouble connecting to the Genshin servers, although they are shown as online, there could be a problem with your internet connection or with your device settings. If you're having trouble connecting to the servers, try out the following steps:
And that's it. Just be aware that there will always be server issues from time to time and especially when a bigger Genshin update is getting released. Millions of players trying to connect to the game at the same time can often result on long server queues, however this problem should resolve itself after a couple of days.
